Increase storage capacity
The table below shows the data storage capacity and the number of system machines you have based on your accumulated recharge.
Accumulated recharge | Storage capacity in Z drive /GpuHub_Sync | Number of system machines |
Test | 20 GB | 1 |
$50 – $249 | 100 GB | 2 |
$250 – $499 | 200 GB | 3 |
$500 – $1499 | 400 GB | 4 |
$1500 – $2999 | 1 TB | 5 |
$3000 and more | 1 TB | 20 |
In case of running out of data storage capacity in Z drive (equivalent to GpuHub_Sync), you can ask for increasing its storage capacity. Contact our customer support team as described in the following procedure.
To increase storage capacity
1. Open https://app.gpuhub.net/.
2. In the navigation pane, choose Extra Service.
3. On the Extra service management page, select INCREASE SIZE OF NETWORK DRIVE (Z:) and then Continue.
4. On the Expand storage threshold box, enter the amount of storage you require and the reason.
5. Choose SEND REQUEST.
Request state
Your request will be processed within 48 hours. To check the request state, go to the Extra service history on the Extra service management page.
- Pending: the request is waiting for our customer support to receive.
- In progress: the request is being processed.
- Approved: the request was approved.
- Rejected: the request was disapproved.
Expand number of machines